Shipping policy
Shipping Policy
Order Processing
- All orders are processed within 1–5 business days (excluding weekends and holidays).
- You’ll receive a confirmation email with tracking info once your order ships.
- If we’re experiencing a high volume of orders, shipments may be delayed by a few days. We’ll keep you posted.
Shipping Rates & Delivery Estimates
We offer standard and expedited shipping options at checkout. Shipping charges are calculated based on your location and order weight.
The Chart below is for reference only prices may vary based on location and package
| Shipping Method | Estimated Delivery Time | Cost (USD) |
|---|---|---|
| Standard (US) | 3–7 business days | $5.99+ |
| Expedited (US) | 2–3 business days | $12.99+ |
| International | 7–21 business days | Varies |
Note: Delivery times and prices are estimates and may vary due to carrier delays or customs.
International Shipping
- At this time, we do not offer international shipping through our online store.
- If you're located outside the U.S. and are interested in placing an order, please reach out to us at dirtmmoto@gmail.com. We’ll do our best to accommodate your request.
- Note: If we arrange international shipping, additional duties, taxes, or import fees may apply. These charges are the responsibility of the customer and vary by country. Contact us for more info.
Order Tracking
- Once your order ships, you’ll receive a tracking number via email.
- You can track your order directly through our website or the carrier’s site.
Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us at [your support email] within 7 days of delivery.
- We’ll work with the carrier to resolve the issue and ensure you’re taken care of.
Returns & Exchanges
- For info on returns and exchanges, please see our [Return Policy].